Thursday, July 18, 2013

ITIL described in 3 minutes video


We all have faced the trouble to understand how certain ITIL best practices should be implemented in our working. Incredibly the following video shows that in 3 min. Well just imagine that you are having a dinner in a restaurant and enjoy in the video.




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Daniela Gavrilovska is ISO 20000, ISO 27001 and ISO 9001 Lead Auditor interested in IT Service Management best practices, standards and technology with passion about Green IT. -Google Profile

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